The Job You Thought Was 80% Done
Your superintendent says the job is almost finished. Your accounting system says you've spent 95% of the budget. The reality? You're about to lose $40K you thought you'd already made.
The Job You Thought Was 80% Done
Your superintendent tells you the Riverside project is 80% complete. You've been hearing "80%" for three weeks now.
Your accounting system says you've recognized 82% of the contract value as revenue. Your books show a healthy profit on the job.
But when you ask your PM what's actually left, they rattle off a list that sounds like another month of work. And when you check the budget, you've already spent 95% of your labor hours.
Here's what actually happens: The job that looks 80% done is usually 60% done. And the remaining 40% will cost you more than the first 60% did. Not because of scope creep or change orders. Because of the gap between what people believe and what's true.
The Three Percent-Complete Delusions
Construction companies run on three competing versions of reality:
The Field's Reality: "We're almost done" means "the hard part is done." The superintendent sees finished walls and poured concrete. The punch list, final inspections, and coordination hassles don't feel like real work yet. They're just cleanup. So 80% feels true.
The Accounting Reality: Your system recognizes revenue based on costs incurred. You've spent $380K of a $400K budget, so the software says you're 95% complete and books the revenue accordingly. The math is clean. The profit shows up on your P&L. Your accountant is happy.
The Owner's Reality: You look at the schedule, trust your super, glance at the accounting report, and tell yourself the job is on track. You've got other fires to fight. This one looks fine.
None of these are lies. They're just different angles on the same incomplete picture. And the gap between them is where your profit goes.
Why This Keeps Happening
The percentage-complete problem isn't about bad estimating. It's about human perception meeting job site physics.
The visible work feels like most of the work. Framing a building looks like progress. Hanging drywall looks like progress. But the last 20% — the trim work, the punch list items, the coordination between trades, the inspector's third visit — doesn't photograph well. It doesn't feel substantial. So people underestimate it.
Your crew front-loads the easy work. When a job starts, conditions are clean. Materials are organized. Energy is high. Your crew moves fast. Then they hit the messy stuff: working around other trades, fixing mistakes from earlier phases, dealing with owner changes that never became formal change orders. Productivity drops, but your estimate assumed consistent production rates.
Accounting systems report effort, not completion. Your software tracks what you've spent, not what's left. If you burn through labor faster than planned, it looks like progress. But fast spending isn't the same as fast completion. You might be 95% through your budget with only 60% of the actual work done.
I've sat with owners who thought they were having a profitable quarter, only to realize three jobs they'd counted as nearly complete were all underwater. The revenue was on the books. The costs kept coming. The reckoning happened in the next quarter, when reality caught up.
What Actually Complete Looks Like
Here's the truth most people avoid: You don't know where a job stands unless someone walks it with a detailed scope list and marks off what's truly finished.
Not "mostly done" or "just needs paint." Finished. Inspected. Signed off. Ready to walk away from.
Your superintendent isn't hiding anything. They're looking at the same job through a different lens. They see big walls and think "done." You need to see completed scope items and remaining obligations.
The companies that don't lose money in the final stretch do one thing differently: They track completion by scope, not by cost or feel.
They break every job into definable chunks. Not phases or milestones — actual deliverables. "Frame exterior walls" becomes twenty line items: "Frame north wall," "Frame south wall," "Install headers," "Inspect framing." Each one is either done or not done. No percentages.
Then they compare that list to costs incurred. If you're 70% through your budget but only 50% through your scope, you know. Early. When you can still do something about it.
The Weekly Reality Check
You don't need new software or a complicated tracking system. You need fifteen minutes every week with your PM or superintendent, asking the same three questions:
- What scope items did we complete this week? (Not "worked on" — completed.)
- What's left to do, line by line?
- How many labor hours do we have left in the budget?
If question three is smaller than question two, you have a problem. Address it now, not when the client asks for the final invoice and you realize you're $40K short.
The owners who run profitable jobs don't have better estimating systems. They have better reality systems. They know the difference between almost done and actually done. They force that clarity into the light every single week, even when nobody wants to hear it.
The Friction You'll Feel
Your team will resist this. Not because they're trying to hide anything, but because precision feels like distrust.
Your superintendent will say, "I've been doing this for twenty years. I know when a job is 80% done." And they might be right. But they might also be $30K wrong. And you won't know until it's too late.
Your PM will say they don't have time to break every job into tiny scope items. They're already drowning in paperwork. And they're not wrong — this takes time. But losing $40K on a job because you didn't track completion also takes time. It just takes it later, when you can't fix it.
You'll be tempted to trust the feel. To look at the job and think, "Yeah, that looks 80% done." But your gut isn't paying the bills. Reality is. And reality doesn't care what it looks like.
Bring This to Your Leadership Meeting
The Question: "Of the jobs we're calling 80% complete right now, which ones could we actually walk away from today if the client paid us in full?"
The Prompt: "Let's pick our three largest active jobs. For each one, list what's actually left to do — not phases, but specific tasks. Then compare that list to our remaining budget. Show me the gap."
The Action: Within 7 days, [assign PM name] will break down [specific active job] into a completion checklist with every remaining scope item listed. Compare that list to remaining budget hours. Report back with either 'we're on track' or 'we have a problem' — no in-between.
The Peace in Knowing
Clarity doesn't create problems. It reveals them early, when you can still do something.
The job that's secretly underwater will hurt you whether you acknowledge it or not. The only question is whether you find out in time to adjust, or after you've already spent profit that never existed.
Most owners run their business in a fog of optimistic percentages. They trust the feel, trust the accounting report, trust their people. And they wonder why profitable months turn into break-even quarters.
You don't need perfect tracking. You need honest tracking. You need to know — every single week — what's actually done and what's actually left. Not what feels true. What is true.
That's not pessimism. That's not distrust. That's peace.
Peace comes from knowing. And knowing comes from looking at what you'd rather not see.
The job isn't 80% done just because someone said so. It's done when the work is complete and the client has signed off. Everything before that is just a guess.
Stop managing guesses. Start managing completion.
Recommended Reading
Deepen your knowledge with these handpicked books on the topics covered in this article.
The Goal
by Eliyahu Goldratt
Teaches how to identify constraints and bottlenecks in production systems — the same thinking that reveals why the last 20% of a job kills profit.
Running a Successful Construction Company
by David Gerstel
Covers job tracking and field management from an operator's perspective, not an accountant's fantasy.
The Lean Builder
by Joe Donarumo
Breaks down how to track actual completion versus perceived progress using pull planning and visual management.
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